Question

why should we identify customer needs?​

Answer 1

Answer:

Know your customers better because only they can help you get more lead and more business.

I hope it will help you

Answer 2

Answer:

here's your answer

Explanation:

Identifying customers' needs allows representatives to cross-sell related products or services. Cross-selling can make the original purchase better, easier to use, or more versatile, and is financially beneficial to the organization.