Wit in a man is an outstanding quality. Give an example from the story (Bicycle in A Good Repair to support
your answer ans in 150 words
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Answer:
Quality Is More Than Making a Good Product
by Hirotaka Takeuchi and John Quelch
From the July 1983 Issue
Corporate executives and consumers have in recent years adopted divergent views of product quality. Several recent surveys indicate how wide the quality perception gap is:
Three out of five chief executives of the country’s largest 1,300 companies said in a 1981 survey that quality is improving; only 13% said it is declining.1 Yet 49% of 7,000 consumers surveyed in a separate 1981 study said that the quality of U.S. products had declined in the past five years. In addition, 59% expected quality to stay down or decline further in the upcoming five years.2
Half the executives of major American appliance manufacturers said in a 1981 survey that the reliability of their products had improved in recent years. Only 21% of U.S. consumers expressed that belief.3