write a complain letter ,
there by complaining about the defective furniture items
Answers
Answer:
Dear Sir,
This is to bring to your kind attention about the inferior quality of the furniture supplied by your reputed showroom to our office. Two months ago, we had three sofa sets, two office desks and two push back seats supplied to our office (Date of purchase 22-12-20, Invoice Number-5533). The details mentioned here should also make you conscious of the fact that the management spent a large fortune (@Rs 1, 80,000) in purchasing these products.
The mentioned pieces of furniture started losing their shine and quality in no time. Further, one sofa just collapsed a week ago. A leg of one of the tables is shaking. As if these were not strong enough, one of the handrest of the sofa decided to detach itself yesterday.
Therefore, I request you to kindly take the furniture back and replace
The mentioned pieces of furniture started losing their shine and quality in no time. Further, one sofa just collapsed a week ago. A leg of one of the tables is shaking. As if these were not strong enough, one of the handrest of the sofa decided to detach itself yesterday.
Therefore, I request you to kindly take the furniture back and replace it with quality products as you guarantee your customers. I am sure this will not be a problem because it has been just two months since we made the purchase.
Thanking you in anticipation
Yours sincerely
X.Y.Z.