Write a complain letter to company of rice cooker
that you have bought recently
Answers
Answer:
Dear Sir or Mam,
I wish to express my utter dissatisfaction both with the microwave oven which I bought from ‘The Kitchen Store’ from your Newton showroom on 24th February 2021 and the poor service that I received from your outlet. On using it for the first time, I found that the oven ran briefly and then stopped.
When I phoned your outlet to report the issue, Ms Angelina, who introduced herself as a receptionist, said that the shop can neither replace it nor offer me a refund! She advised me that it could be sent away for repair. She did not, however, give an assurance about how long a repair would take, and this was really disappointing.
As the oven clearly does not function as it should and therefore does not comply with the legal standards of product quality, I am writing to you to ask for a full refund of the $198 retail price. I am hoping that you would either refund the money or replace the product. If I do not hear from you in the next seven days, I will have no other way than to complain to the Consumer Rights Authority.
I am looking forward to your prompt response.
Yours faithfully,
your name