Question

Write a complaint letter for defective laptop

Answer 1

Explanation

Greetings, Sir/Madam

Christopher James here, writing to let you know how unhappy I am with the laptop I recently purchased from your shop.

As soon as I switched on the computer, I discovered that, despite what the offer had stated, Windows was not already installed. In addition, the laptop I requested was grey; I actually received a black one. In addition, the laptop's default language is Japanese, and I haven't been able to alter it to English, which is my mother tongue. And to make matters worse, this laptop's RAM requirements differ from what I read in your catalogue.

I hope you understand my situation

Thanks!

Regards

Christopher James

Answer 2

Answer:

After purchasing a new laptop, you quickly realised it had a serious fault. Address a letter to the business. Introduce yourself, describe the problem, and request a specific course of action from the organisation in your letter.

Dear Sir/Madam,

Yumini here, writing to voice my displeasure with a laptop computer I purchased from your shop four days ago.

As soon as I turned on the computer, I discovered that, despite what the offer had stated, Windows was not already installed. In addition, the laptop I requested was grey; I actually received a black one. In addition, the laptop's default language is Japanesse, and I haven't been able to alter it to English, which is my mother tongue. And to make matters worse, this laptop's RAM requirements differ from what I read in your catalogue.

This matter needs to be resolved as quickly as feasible, without a doubt. I decided to purchase the laptop from your site since some of my friends had previously given me positive suggestions about it. But now that I've had this experience, I feel duped.

I would appreciate it if you could give me the laptop that I originally selected from your store, complete with all the features included in the deal. If I don't hear back from you right away, I'm hoping for a complete refund of the money I previously paid.

Thanks in advance for your response.

Yours faithfully,

Yumini

How to a write a complaint letter:

https://brainly.in/question/1091110

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