Question

Write a detailed report of the incident and the professional steps to be taken, considering how serious this incident is. within these steps you have to resolve the matter in a satifactory manner for all parties involved while taking regulations into consideration.

Answer 1

Answer:

Every day, managers may deal with a range of challenges such as workplace conflict,

grievances, and policy issues. These matters are dealt with in accordance with the

needs and requirements of the particular workplace, taking into account Department

of Education and Training (“Department”) policy and best practice. The Guidelines for

Managing Complaints, Misconduct and Unsatisfactory Performance in the VPS (“the

Guidelines”) are intended to assist with managing complaints against employees and

unsatisfactory performance and misconduct involving employees. The Guidelines are

not intended to regulate the day-to-day management of ordinary workplace issues

and challenges.

The Department has a responsibility to ensure that its employees and any other

persons working with the Department (including contractors and volunteers) maintain

high standards of conduct and performance. The Department is committed to a high

performing workforce and to providing safe and supportive work environments where

excellence is pursued, underperformance is managed, diversity is valued and

everyone is treated with respect, fairness and dignity. Discrimination, sexual and

other forms of harassment, bullying, violence and threatening behaviour are

unacceptable. It is therefore incumbent on a manager to act where a complaint,

unsatisfactory performance or misconduct is brought to his or her attention, whether

or not a formal complaint has been lodged.

Recognition that misconduct and unsatisfactory performance will be dealt with

promptly and fairly and within the context of an improvement focussed set of

procedures, is an integral component of a positive, healthy, successful and fulfilling

working environment.

The Victorian Public Service Enterprise Agreement 2016 (Agreement) details a process

for managing misconduct and unsatisfactory performance for VPS employees. The

Nurses (Department of Education and Early Childhood Development) Agreement 2009

(“Nurses Agreement”) details an identical process for nurses employed by the

Department. The processes in the Guidelines reflect the requirements of both

Agreement

Explanation:

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