Write a dialogue between a restaurant waiter and a guest starting from table reservation to the last part (bill payment) with suggestive and up-selling.
Answers
Answer:
Food order must be announced before the service. Sequence of serving guest is as following: o Guest of honour is served first. o A lady in the party takes precedence over the male guest of honour. o Ladies must be served before Gentlemen. o Older people are served before younger ones. o Host must be served last.
Explanation:
Usually the table is already setup and ready before you approach the guests--they should be seated and ready to greet you. The rule to follow when approaching your guests is to pleasantly greet them at table within one minute of them being seated. First impressions are exactly that. You never get a second chance at a first impression. Make sure that yours is pleasant, welcoming, helpful, and neat. Smile, make eye contact, and give them your name. Water should be brought to the table at this time, whether by you, the busser, or the hostess. Teamwork will make your first impression a good one.
All parts of the process must be present in order to make a good impression. It is never enough to give your table fast and efficient service if you do so without a smile and a pleasant demeanor. Your customer needs to feel important and that their patronage is appreciated.