Question

Write a dialogue between consumer and electricity board clerk regarding hyped electricity bill

Answer 1

Explanation:

Consumer:Sir, I came here to report an information to you.

Clerk: Yes sir. Please tell me and how can I help you?

Consumer: I was paying an amount of 1000 to 1500 so far as my electricity consumption charges.

Clerk: Okay that's fine. Can I know what is the actual problem?

Consumer: This month suddenly the electricity bill got hyped to 5000 which I couldn't digest.

Clerk: Is that so sir, let me tell you the possibility of those chances.

Consumer:Yes sir please.

Clerk: It might be due to extensive use, using electrical bulbs that are not energy efficient, non-insulated wiring, old or outdated home appliances, etc

Consumer: Thank you sir. I will check from my side and come back to you.

Clerk: Okay. We will help you out if it is not sorted.

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Answer 2

Dialogue

Explanation:

Customer Service Representative: Hello, electricity board, how may I help you today?

Mr. Peters: I'm calling regarding my electricity bill.

Customer Service Representative: Please give your account number?

Mr. Peters:  it's 4392107.

Customer Service Representative: Is this Mr. Peters?

Mr. Peters: Yes

Customer Service Representative: Thank  you, what can I help you with this?

Mr. Peters: I think I have been overcharged for the past month.

Customer Service Representative: I'm sorry to hear that. How do you think we charged you too much?

Mr. Peters: The bill amount is 300% higher than last month.

Customer Service Representative: I'm sorry to hear that. Let me ask you a few questions and then I'll see what I can do.

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