write a formal letter of complaint to the concerned authorities about the inconvenience and disappointment caused to travelers due to the cancellation of the train or flight they were to take while going on an excursion.
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Answers
ANSWER
XYZ
18th November Street
Silver Valley
21 December 2021
The Manager
Travel Gala Enterprises
Golden Valleys
Subject: Complaint against cancellation of travel plans
Dear Sir/Madam
Through this letter, I would like to draw your attention to the utter disappointment and discrepancy experienced by the travellers due to the cancellation of flights.
To begin with, a lot of people meet up with their families during the Christmas and New year celebrations. Prices of ticket fares do skyrocket during these times. Hotels are mostly booked. There is a very limited place available to the travellers. One of the most inconvenient problems is the cancellation of transport which causes a lot of people a large sum of money and uncomfortable crowded areas to stay in. The hotel staff do not seem to care and the plaza doesn't really feel hospitable.
It would be better if there would be an option for monetary refunds or a generous return to those who have felt inconvenient during the stay. More transport facilities would be a really good bonus due to the large crowds. Extra rooms and more polite staff would be wonderful.
I hope this letter is addressed and the right action will be taken by the concerned authorities.
Cordially
XYZ
Answer:
[Your Name]
[Your Address]
[Your City, State, Zip Code]
[Your Phone Number]
[Your Email]
[Date]
[Name of Airline or Train Company]
[Address of Airline or Train Company]
[City, State, Zip Code of Airline or Train Company]
Dear [Recipient's Name],
I am writing to express my extreme disappointment and frustration with the cancellation of my flight/train on [date]. I had booked this flight/train in advance to travel to [destination] for a long-planned vacation. I had made all of my travel arrangements well in advance, including booking a hotel, rental car, and activities.
I arrived at the airport/train station on time for my flight/train, only to be told that it had been cancelled. I was given no explanation for the cancellation, and I was not offered any assistance in rebooking my travel. I was forced to purchase a last-minute ticket on another airline/train, which cost me significantly more money.
As a result of the cancellation of my flight/train, I arrived at my destination late and missed out on several days of my vacation. I was also exhausted and stressed from the experience. I am writing to request a full refund for my flight/train ticket, as well as compensation for the additional expenses that I incurred as a result of the cancellation.
I am very disappointed with the way that this situation was handled. I understand that flight/train cancellations can happen from time to time, but I believe that the airline/train company should have done more to assist me in rebooking my travel and minimizing the inconvenience that I experienced.
I hope that you will take my complaint seriously and take steps to ensure that this does not happen to other travelers in the future.
Thank you for your time and attention to this matter.
Sincerely,
[Your Signature]
[Your Typed Name]