Question

write a formal letter of complaint to the manager of hotel regarding the poor hotel facilities and unsatisfactory hotel accomodation


please write the letter​

Answer 1

With formal complaint letter about poor hotel facilities you are notifying the hotel about issues you have encountered during your stay there. The complaint letter about poor hotel facilities details issues experienced and gives the request to the hotel to make improvements prior to your next visit, or sends a call for action. One of the options may be request for full or partial reimbursement.

In the complaint letter about poor hotel facilities you should list all facilities for which you consider quality level was lower than advertised on their website or on the website of booking agency.

Below you can find example of the letter which a guest sent to hotel complaining about room quality.

Name and Surname of the Sender

Company Name

Address of the Sender

MM/DD/YYYY

Hotel Prestige

Holiday In Group

Main Road 20, AZ

Answer 2

Dear Manager,

My family and I had the misfortune of staying at your hotel from 12/ 11/ 2020 to 15/ 11/ 2020 in room number [804]. During our stay, we encountered a number of unsatisfactory service levels that I think you should know of and hopefully do something about.

First, it took more than an hour to check us in even though we had a confirmed reservation. Why it took so long is beyond my comprehension. When I asked the reception staff about the reason of the delay, they said it was because the previous guest checked out late! Well that is not my problem.

Second, when we entered the room the beds were not properly done, our mini-bar was empty, and the bathrooms were still dirty. I wonder what do the housecleaning people at your hotel do exactly to prepare the room for the next guest? Do they have a checklist or do they just randomly go through stuff?

I hope you agree with me that this type of service is completely unacceptable at so many levels. It is not the kind of treatment I would have expected from a five star hotel of your state and caliber. I am very disappointed from this bitter experience.

I would like to hear your thoughts about my complaint and the steps that you are willing to take to prevent such incidents in the future.

Regards.

Explanation:

I hope its helpful for you guys.

Mark me as Brainliest..❤❤