write a formal letter to Mrs Jyoti book depot to Karnal complaining about the parcel of books which you have received in a damage condition
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To
Mrs. Jyothi,
Karnal Book Depot.
Dear Ma'am,
this is to inform you that the book package I received yesterday was damaged.
The post which was delivered yesterday came in as fully damaged.
The books were old and dusty and they were covered with mud. There were blank pages in between the books.
I request you to immediately take these books back and refund the amount.
Thanking you,
Yours sincerely,
Sravanthi.
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