Question

Write a letter as a Bank Manager, informing a customer about the refusal of his/her loan application in a polite manner

Answer 1

SBI

Tagore Nagar Branch

Civil Lines

Ludhiana

November 28, 2017

 

Mr. Nalini Singh

H.No. 8768

Green Grove

Udham Singh Nagar

Ludhiana

Subject: Loan Application Not Approved

Sir:

With reference to the loan application no. 3900040000160044 submitted at the SBI branch, Tagore Nagar, Ludhiana for the amount of Rs. 500000/- on November 15, 2017, it is intimated to you that your application has not been approved. The Bank found some discrepancies in the documents submitted along with the application. Besides, your CIBIL score is lower than the limit set by our Bank. You are requested to improve your CIBIL score and resubmit your application with authentic documents.

Yours truly,

Answer 2

                                                                                             Coimbatore                                                                                                                  28-Nov-17

 

From

The Bank Manager

ABX Bank

Coimbatore 641022

 

To

Mrs Reena Raj

44 LH Colony

Coimbatore 641038

Sub: Your application of loan – regarding

Dear Madam

Thank you very much for showing interest in applying for a personal loan with our organization. However as our records show, you have an outstanding due of Rs.55,700/- towards payment of your credit card with our bank. The system also shows you have defaulted your payment thrice already.

Due to the above reasons, it is against our bank’s policy to issue loans to such customers. Should you be able to clear your credit card payment, we would be glad to grant you a loan of a maximum of Rs.2,00,000/-.

Thank you for your understanding.

Warm Regards

Nihal J

(Bank Manager)