write a letter То о cake shop regarding expressing dissatisfaction for the quality of the product.
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Dear Owner,
I would like to inform you that I have ordered a (name of item) from your (name of the shop) last week and have received the parcel today and I am very upset with the product. The quality of the product and the material is very poor. It is not as per my expectation. I want to return or exchange it.
Though it is very dissatisfying for me but I expect that it will be sorted soon. I hope that I will get your help and cooperation on this matter. I am expecting a good quality product.
I will be very thankful to you if your (name of the shop/worker) will take care on this happenings and will do the needful as early as possible. and I hope It will never happen again, thank you.
Thanking You
(Your name/Costumer name)
Explanation:
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