Question

Write a letter from the coordinator of an IGNOU study centre to a student whi hasn't received her identity card and study material and has sought his help in getting them.

Answer 1

Administration Academics

Students Study Centre

IGNOU

Maidan Garhi

New Delhi

110068

November 28, 2016

 

Ms Ruhee Sandhu

596, Green Avenue

Karnal

Haryana

Subject: Identity card and study material

Dear Ms Ruhee Sandhu,

     With reference to your complaint letter dated November 10, 2016, concerning delay in receiving your identity card and study material, your request has been processed successfully. Find enclosed in the envelope your identity card and study material. The inconvenience caused by the delay is regretted.

Yours truly,

Coordinator

Answer 2

From:

Suresh Kumar

Coordinator IGNOU Study Centre

New Colony                                      

Jhansi

 

To,

Ms. Radhika Jain

Old Colony

Jhansi

12th April, 2016

 

Respected Madam,

Subject : Identity card and study material will be sent soon.

                I am really sorry that you have not received your identity card and study material due to some mistake. You need not worry, I have talked to the authorities and made arrangements to send them to you again. Please be assured that you will receive them within two days.

                I sincerely apologize for the inconvenience.

Yours Sincerely

Suresh Kumar