Question

write a letter of apology for the inconvenience caused by the invetor installed at your office​

Answer 1

Do:
Say sorry and express sincere regret.
Be specific about what happened.
Validate and relate to the customer's feelings.
Show what steps your company will take to make sure the inconvenience won't happen again.
Give your customer your contact information for extra measure.



Isy

Answer 2

Answer:

I hope it's helpful

Sub: Apology letter

Dear Mr./Ms./Mrs. {Recipient's Name},

Please accept my sincere apology for sending wrong reports to the client. I understand this has caused a lot of inconvenience to the client and our company.

I cannot defend my actions, but I want to tell you that I am handling four projects simultaneously. I got confused and mistakenly sent the wrong reports. I am truly sorry for such a lousy mistake.

I want you to know that I have already apologized to the client personally and sent the correct reports. I have also arranged a meeting with the client to eliminate any chance of miscommunication about our reports.

Kindly suggest if any other remedial step should be taken from our end.

I understand your disappointment, and I am truly sorry. I can assure you that this mistake will never be repeated in the future.

Yours Sincerely,

{Your Name}