Write a letter of complaint to a reputed company from where you have recently bought a refrigerator. It has
not been working for a couple of days. You may take help of the following points:
(State the date of purchase, receipt number and the name of the model of your refrigerator, explain what is
wrong with the refrigerator, request the dealer to repair it or replace it.
Answers
Explanation:
Dear Sir/Madam,
I am writing to express my dismay at the service at your Eden Hill branch on Saturday 14 January.
I often collect prescriptions from the pharmacy on behalf of my grandmother, Mrs Elaine Bingham. On this occasion there were two prescriptions: one for 10 x 50 mg Kendomol and one for 50 x 100 mg Leoprone. I was served quickly even though there appeared to be only one pharmacist on duty. However, as I was leaving I saw that I had been given 500 mg tablets of Kendomol. This is ten times stronger than the prescription called for.
If I hadn't noticed the difference between the prescription and the actual tablets, my grandmother could have taken a dangerous overdose of Kendomol. I would be worried about getting any future prescriptions at Eden Hill.
The pharmacist apologised and corrected the mistake but I wanted to bring it to your attention. I think it happened because there were not enough staff on duty. I understand that mistakes happen but there needs to be a minimum of two pharmacists at all times so all prescriptions can be checked.
I hope you can take steps to make sure this mistake does not happen again.
Yours faithfully,
Roger Bingham