write a letter of complaint to 'lightways sports'Mumbai complaining about the poor quality of the equipments that your school has received.
Answers
Manoj Ahuja
Bright Students School
Mumbai
To,
The Manager
Lightways Sports
Mumbai
Date: 12.4.15
Respected Sir
Subject: Poor quality of the equipment received by the school.
As you are aware, our school had ordered for 10 cricket bats, 10 badminton racquets, 10 balls, 10 shuttlecocks, 20 tennis bats and 2 nets. We paid for the best quality equipment available in your store.
I regret to inform you that the items we have received are not of the best quality. The wires of the nets and racquets are broken in some places, there are scratches on the balls and the bats. It looks as if they are second-hand items.
I am returning the entire package. Kindly resend the above mentioned items and ensure that they are of the best quality.
Sorry for the inconvenience.
Yours Sincerely
Manoj Ahuja
Sports Supervisor
Sunglow Public School
Meerut
5 December 2018
The Manager
Messer New Sports
Mumbai
Subject : Complaint Against Defective Items
Sir
Through this letter, we regret to inform you that the sports articles received by our institution are not in good condition.
Many of them are damaged and some of them are less than the number that we had ordered though they have been charged in the bill. We are a regular customer of your shop and we are not pleased at this discrepancy.
Kindly replace the damaged article and send the missing ones. We hope that you will co-operate with us.
Thanking you
Your sincerely
Cybary (sports secretary)