Question

write a letter of complaint to the shop manager. In your letter you should
explain
 why you are writing
 what is wrong with the computer
 how the shop responded when you contacted them
 what action you would like the shop to take

Answer 1

Answer:

Dear Sir/Madam

I am writing to express my disatisfaction with one new fridge that I bought two weeks ago in your shop. After purchasing the Frigorific 5000 at your shop, it was sent to my house two days later. At the moment that I received it, the technician sent by you help me to connect it properly, and apparently it was working well. But, after two weeks it made a loud noise during the night and completely stopped working from there on.

Next day I called your shop and explaied the situation described above. I was told that a technician was going to be sent in order to check the fridge as son as posible. However nobody has been sent so far and all that was five days ago.

I was checking my purchase warranty and according to the policies of your shop,I have the right of a full refund if the fridge fails during the firts two months. Therefore to resolve this problem I would appreciate to receive a full refund for my purchasing. Otherwise I will take legal actions about this situation.

Yours faithfully

XYZ