Write a letter of complaint to the store manager of Hamleys (A Toy shop), 36-B, Rajouri Garden, Delhi, from where you bought two new toys i.e Hot Wheels Cars and Magnetic Dart Board for your niece. You were not satisfied with the items you received. Mention the faults of the products you purchased and the kind of /compensation you would like to receive. You are Sonal/ Shashank of 7/19, Road 15, Punjabi Bagh, Delhi.
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Answers
7/19
Road 15
Punjabi Bagh
Delhi
June 23, 2020
The Manager
Hamleys
36-B
Rajouri Garden
Delhi
Subject: Defective Toys
Sir:
I wish to state that on June 20, 2020 I purchased Hot Wheels Cars and Magnetic Dart Board from your shop for my niece as birthday gift.
At the time of purchase I was told the product was of high quality. I was really very excited about the product.
However, when my niece played with them, she found it not up to the mark; The car’s wheels are stuck; they don’t rotate. The magnet in the board is very weak. It does not hold darts at all. I feel I have wasted my money by buying these toys. Kindly replace them or have all the faults fixed.
Looking forward to hearing from you.
Yours truly,
Sonal
Answer:
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