Write a letter of complaint
You recently purchased an articulated dinosaur (Model A400) from Tiny Tots Toy Company for your five year old son and found that parts were missing. Using the professional writing process write a letter of complaint, to the customer services department.
Pay careful attention to the following:
Audience, register, tone and style
Choice of words and language structure
Format
Answers
Answer:
Tiny Tots Toy Company
Lohiya Road
Godavari-120100
Uttar Pradesh
1st May, 2019
Subject: Complaining of missing part of a toy
Sir,
With due respect, I'm your regular customer since 5 years. Some days back, I bought an articulated dinosaur (Model A400) for my 5 years old son on his birthday.
I found a missing part of the dinosaur toy. The tail was missing. I want it to get exchanged by another toy.
Yours Sincerely
Aryaa Gupta
Answer:
Tiny Tots Toy Company
Lohiya Road
Godavari-120100
3rd August 2019
Subject: Complaint about toy missing part
Dear Sir,
The reason for writing is to make you aware that I have been your customer for the last five years. However, days ago, I had purchased articulated dinosaur (Model A400) for my son, which was a gift for his 5th birthday. However, upon opening it, the toy, I realized that the tail was not there. I am, therefore writing with due respect to the request for exchange of the toy with a complete one. Thank you and waiting for your response.
Yours Sincerely
Arjun Sharma