Write a letter to a book company complaining about the parcel containing damage book
Answers
sk public school
Gandhi nagar
Delhi,
16th october 2017
the Manager
standard book company
delhi
dear sir,
sub:poor quality and defective books supplied.
i had placed an order for books to your company and had received it yesterday.i was surprised to see that i had received defective books with torn and missing pages.i am very disappointed with your service. even though we were your regular customers you made no arrangements to looks into the ordered books.
i would like to get a replacement of the defective books with better quality by next monday .i would like you to make a note of the mistakes that has occurred.please make sure such mistakes are not repeated.
hoping that you would make necessary arrangements for the replacement of the defective books.
yours faithfully,
..............
Answer:
26, Anand Nilayam
Hyderabad
19th March, 2017
Ramanathan Publishers
23 Mount Road
Chennai
Dear Sirs
We are thankful for your sending the books as per our order dated 11 March, 2017.
However, on opening the parcel, we have found that the books are damaged. The title pages of almost all the books are badly tom.
The poor quality of packing paper seems to be the cause. The despatch clerk also left the parcel loose. The books need to be replaced. I am sending them back at your cost.
Prompt action is requested.
Yours
Anshul Reddy
(ANSHUL REDDY)