Question

Write a letter to A. Company requesting them to replace the defective juicer that you bought recently. Include the following details: the problem, date of purchase, receipt number, model and warranty

Answer 1

Answer:

G-49  

Radha Dham  

Noida

October 25, 2018

 

The Manager  

A. Electronics  

Noida

Subject: Defective Juicer

Sir:  

I bought Philips Juicer and Mixer, model no. 980345617, from your showroom on April 5, 2019 sale no. 6389. I regret to inform you that it is a defective piece. It automatically turns off and on frequently while in use and its motor gets heated even after a few seconds’ use.  

I have been your regular customer since 2010. My customer id is 2078IN9. You can look up my purchase record in your system. I have been facing a lot of inconvenience in the kitchen. I appeal to you to replace the defective juicer as it is in the warranty period. Looking forward to prompt response.  

Yours truly,  

Taruna  

Answer 2

The Manager

A. Electronics and Co.  

Delhi  

Subject: Replacement of a defective juicer

Sir,  

Recently I made a purchase of a Philips juicer from your store the model number of which is JI0005686. It has only been a month and the juicer has not been working properly. There has been some unusual sounds coming from it and at the same time sparks have also been noticed. So, I request you to get it replaced at the earliest. Please look into the matter and do the needful.  

Yours truly,

XYZ