Question

Write a letter to a firm complaining of the quality of some article which you bought through the post.

Answer 1

Answer:

Derek Bankole

4 Waterway Drive

Peterborough

Sewing and Knitting

4 Castle Street

London

22 July 2021

Dear Sir or Madam,

Complaint about faulty goods

I bought a sewing machine from you on 25 October 2015. I paid £229.99.

I now find the goods have the following fault:

The machine stops working after half an hour and won't work again for at least an hour.

Under the Consumer Rights Act 2015 goods you supply must be fit for purpose. As there was a problem with the goods when I bought them, I request that you give me a full refund.

I have enclosed a copy of the receipt in support of my claim.

Please respond within 14 days of receiving this letter.

Yours faithfully

Derek Bankole