Write a letter to a publication house complaining that the books sent by them wrer not those which you had ordered for . Ask for replacemet .
Answers
Answer:
sk public school
Gandhi nagar
Delhi,
16th october 2017
the Manager
standard book company
delhi
dear sir,
sub:poor quality and defective books supplied.
i had placed an order for books to your company and had received it yesterday.i was surprised to see that i had received defective books with torn and missing pages.i am very disappointed with your service. even though we were your regular customers you made no arrangements to looks into the ordered books.
i would like to get a replacement of the defective books with better quality by next monday .i would like you to make a note of the mistakes that has occurred.please make sure such mistakes are not repeated.
hoping that you would make necessary arrangements for the replacement of the defective books.
yours faithfully,
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