Write a letter to flipkart headquater complaining to the manger about misbehave of the delivery boy with you for replacement of a damage product
Answers
Answer:
Explanation:
Dear Sir/Madam,
[Reference: order number]
On [date], I bought/placed the above order with you for [item]. The [item] has still not been delivered.
We agreed at the point that I placed the order that it would arrive [on date / within timeframe].
Under the Consumer Rights Act you are required to deliver the [item] to me at the agreed time. As I have still not received [item] and it is past the agreed time, I believe you’re in breach of contract.
In accordance with the Consumer Rights Act I am giving you a final opportunity to deliver the goods.
[Explain why you need the item promptly.]
If you do not deliver the [item] by [date], I will be entitled to consider our contract at an end and will expect you to refund me the full purchase price of [£xx].
Yours faithfully,
[Your name]
Answer:
Suraj Tripathi
B-003 Ananya,
Gandhinagar Mumbai
To,
The Manager,
Flipkart headquarter,
Western region,
Mumbai-95
Subject- Complain about the misbehavior of the delivery boy
Dear Sir
This is to bring your kind notice that we have ordered headphone sets through Flipkart. When the parcel was opened I found that headphones were in damaged condition. I placed replacement order and yesterday I got a call from the delivery boy of express bee courier services. He informed me to come to the office of express bee to give my parcel back. According to your policies you recollect products from door steps. When I reminded the same to the delivery boy he denied to come over here and argued with me.
This is really and unprofessional behaviour of the delivery boy. We ordered through Flipkart because we have good experience of it but this is an unfortunate experience. If you don't take it seriously then it may damage the image you have already built in the market.
Hope you look into the matter personally and such incident won't happen in future.
Thanks and Regards.
Suraj Tripathi