Question

Write a letter to M/s. H.M.T. Corporation Chandigarh, complaining that the wrist watch
you recently bought from them does not function properly and ask for replacement. You areDipti/ Deepak Gupta, 450, Sector 20, Chandigarh.

Answer 1

Explanation:

Date,

Day.

M/s.H.M.T. Corporation,

Chandigarh,

Respected Sir/Madam,

This letter is to inform you that I have recently bought a wrist watch of your company and that wrist watch was not functioning properly. The cost of the wrist watch is Rs.3500 .

Please kindly ensure that my watch will be repaired in the right time

Yours obediently,

Vaishnavi Gupta

Answer 2

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☆☞ [ Verified answer ]☜☆

450, Sector-20

Chandigarh

1st March, 2020

M/s. H.M.T. Corporation

Customer Complaint Division

Chandigarh

Subject- Complaint regarding functioning of watch and its replacement

Sir/Madam

On February 27, 2020, I bought a Titan Watch (Model No. 2356) worth Rs. 5500 from your store.

Unfortunately, your product has not performed well. The watch doesn’t work half the time despite several attempts at changing its battery. I am highly disappointed because such act of neglect is not expected from such a renowned store.

To resolve the problem, I would appreciate you changing the watch with a new fully functioning model. I have the receipt intact. Enclosed are the copies of receipt along with the guarantee card.

I look forward to your reply and a resolution to my problem and will wait until a week before seeking help from a consumer protection agency. Please contact me at the above address or by phone at 098100XXXXX.

Yours Sincerely

Dipti/Deepak Gupta

jai siya ram☺ __/\__

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