Write a letter to M/s. Oxford Publishing House, London complaining that the books sent by them were not those you had ordered for. Ask for replacement. You are Varun Joshi, Sector-20, Chandigarh
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Answer:
Oxford Publishing house ,
Consumer complain Division,London.
Re : Complain regarding sending wrong book,
Sir,
On 2nd February 2019, I had placed an order on your order no. 000678 to be delivered to the sector Chandigarh, Sector 20.I regret to state that I have not yet received the book I ordered. Instead, I have received a wrong book set. For this reason, I am highly disappointed.
To close the issue, I, hereby requesting you to replace the book which was originally ordered at the earliest. Please let me know by e-mail the action you are going to take in this regard. I am looking forward to the action you are going to take. Enclosed please find the scanned copy of the transaction document.
Please contact me at the above address or email address XXXXXXXXXXgmai.com.
Sincerely,
Barun Joshi
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