write a letter to M/S Oxford publishing house London complaining that the books sent by them were not those you had ordered.Ask for replacement.You are Varun Joshi sector 20 Chandigarh
Answers
Sector- 20, Chandigarh
Punjab
7th Sep, 2020
Oxford Publishing House,
London
Subject: Regarding the wrong delivery in the ordered package.
Dear Sir
On 1st September, I ordered a set of books but unfortunately I received the wrong set.
Can you please do the needful and send me the correct set of books, I would return the wrong set of books once I receive my books.
This is my contact number 123456789. Thank you for your cooperation.
Your Sincerely,
Varun Joshi
Answer:
Sector-20,
Chandigarh
6th September, 2020
The publisher
M/s. Oxford Publishing House, London
Subject- Complaint regarding wrong set of books.
Dear Sir,
On 30th August, 2020 I bought a book set (Order No. 000154) to be delivered to Chandigarh, Sector-20.
To my dismay, I have not received the set I ordered for and I have instead, received the wrong book set. I am highly disappointed.
To resolve the problem, I would appreciate it if you could replace the wrong book set with the one originally ordered. Please let me know as soon as possible what action you propose to take. I look forward to hearing from you within the next ten days.
Enclosed are copies of the transaction document and the receipt.
I look forward to your reply and a resolution to my problem and will wait until the aforementioned time before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at the above address or by phone at 098100X
Sincerely,
Varun Joshi
Explanation: