write a letter to MT electronics, patel Marg, Sultanpur complaining that the TV you recently brought from them does not function properly and ask for replacement. You are Purani/Purab, Gupta Road no.2, Gupta's residency, sultanpur
Answers
Purani
Gupta road no. 2
Gupta's residency, sultanpur
sub : Complaint about non-functioning of television set
Respected Manager,
This is to bring to your attention that I had purchased a Sony Bravia 55 inch HD LED television set from your showroom on the 12th of October 2020. However for the past 1 month my HDMI port is non functional. I think it is defective.
The TV keeps going into sleep mode and it can be very annoying.
I purchased the television set on the 12th of October and paid 66,000/-. I would like a replacement as it is well within the warranty time frame.
Will be waiting for a quick response.
Thank you,
Yours Sincerely,
Purani
Answer:
Gupta's Residency,
Sultanpur.
10th September, 2021.
The Manager,
MT electronics, Patel Marg,
Sultanpur.
Subject = Malfunctioning of T.V.
On 5th of Septemper I pace an order for T.V. and I received it on 8th of September. When it came it was working properly but after that the T.V was not functioning properly.
I am very much dissapointed with the behaviour of your staff, as I have repeteadly visited your store. But none of the the staff took any action regarding this.
Therefore, I want you to see the product and replace it as soon as possible.
Thanking you,
Yours Faithfully,
Purani.
Explanation:
Hope it helps.