write a letter to the editor expressing your concern over increasing interference of media in schools
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Answer:
Dear Sir or Madam,
My name is Hugo Rosa and a few days ago I bought a mobile phone in your shop situated at Lisbon airport when I was on a weekend travel.
On the day I arrived home the mobile phone screen turned black. This problem prevented me from reading text messages that I keep receiving, seeing who is calling me (which can cause me some nuisance) and also searching for contacts to make phone calls. I can only call to someone whose number I know in advance.
I am writing to you complaining about this problem and requesting you an address to send the damaged phone to. Also, I will be waiting for a new mobile phone which you will send to me for replacement of the damaged one. To prove that it is still in warranty time, provided by law, I send attached to this letter a copy of the receipt.
I know that you understand my position and hope you handle this situation with care. I will be waiting for an answer from you soon.
Yours faithfully,
«ME»