write a letter to the head manager of the bsnl office that you have received the wrong phone bills and request him to help you in this matter
Answers
Explanation:
Mrs Adams
5 Sun Road
Oxford
PC1 MA2
16 October 2020
Dear Mr Howe,
Re: Complaint against British Broadband
I have been charged the incorrect amount for my internet usage. My contract states I have an allowance per month, but I am being charged daily for each separate connection to the internet.
I enclose a cheque to cover the part of the bill which isn’t disputed.
Please can you send me a revised bill and explain why I have been charged extra in this way.
I first contacted you about this on 2nd September 2013 by email. If we haven’t agreed a resolution about my complaint before the 8 weeks have lapsed on 28th October 2013, I will request a deadlock letter from you and take my complaint to a telecommunications ombudsman.
Yours sincerely,
Mrs Adams
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Format of Formal letter :
Sender's Address
Date
Reciever's Address
Subject
Salutation
Body
Thanking
Signature
Letter :
Rose Villa ,
Santacruz
Mumbai
16 October , 2020
BSNL office ,
Mumbai
Subject : Response for recieving Wrong phone bills
Dear Sir/Mam ,
I am writing this letter to bring under your notice that I have recieved some wrong phone bills . Even though my number is 89*******0 some other number's bills are being added up . Many times I had written to subsequent wards but they all got ignored. So it's necessary for you to change the system and I request you for the same . I would like to place an appeal for you to help me in this matter as this way it would be a problem for me in future .
Thanking you
Yours sincerely
@Glorious31