Write a letter to the Manager, Asha Prakashan, Lucknow complainingabout your recent order of books fulfilled by them. Give details of the nature of complaint, date of order placed, number of books ordered, etc...and seek immediate refund/ replacement. You are Mrs Ashalatha main, Librarian, Gyandeep Sr. Sec. School, Rohtak
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Answers
Hotel Green View,
Chennai
14 March 2021
The Manager,
Amaltas Dairy,
Chennai
Subject: Complaint Regarding Quality of Cheese
Sir,
This is with reference to invoice number 14/50/GV containing the delivery of 50 Kg cheese for Hotel Green View. The batch of cheese received on 13 March did not meet the specifications of our order. The cheese packets were stinking. It had turned yellow and sour in taste.
Being a regular and trusted supplier it is your utmost duty to inspect the products before delivery. The hotel menu was forced to be changed due to the spoiled cheese delivered by Amaltas Dairy. Had it been not checked by our chef it could cause food poisoning among our customers. It was a matter of our goodwill and reputation.
I demand either a new batch of cheese be sent or the full amount of 50 kg spoiled cheese be refunded. I hope you would not want to get involved in legal complications.
Yours truly,
Manager
Hotel Green View
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