Write a letter to the Manager, Furniture World, Chennai, complaining about
the poor quality of office furniture you recently purchased from them. Give
details of the nature of complaint, date of purchase, details of an invoice,
etc. and seek immediate repair/ replacement. You are Mr. S.Reddy,
Principal, P.S. Public School, Chennai.
Answers
Answer:
Furniture World,
Chennai – 600 064.
December 16, 2010
To The Manager,
Subject: Complaint about the poor quality of furniture supplied.
Dear Sir,
This is to bring to your kind notice the inferior quality of the furniture supplied by your reputed showroom to our school office. Two months ago, we had three sofa sets, two office desks and two push back seats supplied to our school office (Date of purchase 15-10-09, Invoice Number-5533). The details mentioned here should also make you conscious of the fact that the school management spent a small fortune (Rs 1, 80,000) in purchasing these products.
The mentioned pieces of furniture started losing their shine and quality in no time. Further, one sofa just collapsed a week ago. A leg of one of the tables is shaking. As if these were not enough, one of the handrests of the sofa decided to detach itself yesterday.
I, therefore, request you to kindly take the furniture back and replace it with quality products as you guarantee your customers. I am sure this will not be a problem because it has been just two months since we made the purchase.
Thanking you in anticipation
Yours sincerely,
S Reddy
Principal, P.S. Public School, Chennai.
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