Write a letter to the Manager, Furniture World, Pune, complaining about the poor quality of
office furniture you recently purchased from them. Furnish necessary details like nature of
complaint, date and bill details of the purchase etc. You are Mahesh / Mansi, Principal, Army
Public School, Pune.
Answers
DPS Public School,
DELHI, 474006
22 February 2020
The Manager,
Furniture World,
Bharath Street,
New Delhi – 454 514.
Subject: Complain about the poor quality of furniture supplied
Dear Sir,
This is to bring to your kind attention about the inferior quality of the furniture supplied by your reputed showroom to our school office. Two months ago, we had three sofa sets, two office desks and two push back seats supplied to our school office (Date of purchase 22-12-19, Invoice Number-5533). The details mentioned here should also make you conscious of the fact that the school management spent a large fortune (@Rs 1, 80,000) in purchasing these products.
The mentioned pieces of furniture started losing their shine and quality in no time. Further, one sofa just collapsed a week ago. A leg of one of the tables is shaking. As if these were not strong enough, one of the handrest of the sofa decided to detach itself yesterday.
Therefore, I request you to kindly take the furniture back and replace it with quality products as you guarantee your customers. I am sure this will not be a problem because it has been just two months since we made the purchase.
Thanking you in anticipation
Yours sincerely
X.Y.Z