write a letter to the manager of a Departmental store complaining about the misbehavior of the staff over there
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255 – A
Green Valley View Apartments
Ludhiana
June 21, 2017
The Manager
Ansal Mall
Ludhiana
Subject: Rude behavior of security agent
Sir:
Regretfully I wish to bring it to your notice that your security personnel did not behave decently with me and my family on June 21, 2017 when we visited the Mall at 5:30 p.m. the same day. At the security check point at the entrance he refused to allow us the bag containing my 4 year old son’s water bottle, eatables, etc on the pretext that no bags from outside were allowed! It caused a lot of annoyance and inconvenience to us! Our entire shopping mood was spoilt. We returned home from the entrance and went to MBD Mall where no such security conditions were imposed on us! I am planning to take legal action against your Mall unless you give me written explanation for the rude behavior shown to us! We felt extremely hurt and humiliated for no reason! Looking forward to hearing from you.
Yours truly,