Write a letter to the manager of a renowned furniture brand, complaining about the poor quality of the furniture that you purchased recently from them. Give details of the nature of complaint and request for immediate repair or replacement as needed.
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Subject: FAULTY (or similar) PRODUCT Dear (name of contact), I recently purchased a (name of product) from (store name + location). I have enclosed a photocopy of my receipt for your reference. Unfortunately, the item does not function at all, I have read through all the details within the accompanying instruction (manual) (U.K) / (Booklet) (U.S.A) as well as worked through the various trouble shooting methods but it seems that the (product name) simply is a faulty product. I have been a loyal (brand name) customer for (no. years/months) and have always been perfectly satisfied and happy with my purchase. This is the first time something like this has happened with one of your products. I am hoping that you may be able to send me a replacement product or direct me to a store where I may return the faulty item for a new replacement within the next 2 days. Thanking you in advance. Please contact me as soon as possible. Kind regards
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