Write a letter to the manager of Oxford Publishing House, Mumbai, complaining that the books sent by them were not those you had ordered for. Ask for replacement.You are Varun, Sector 20, Chandigarh.
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student-nameShrenik Jain asked in English
Write a letter to M/s. Oxford Publishing House, London complaining that the books sent by them
were not those you had ordered for. Ask for replacement. You are Varun Joshi, Sector-20, Gurgaon.
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student-nameNitika Sahdev answered this
in English, Class
Dear student,
Such questions are meant to test your writing skills and should be attempted on your own. However, these points might help you elaborate:
Refer to our website for the format of a letter.
- This is with reference to order no 24567 placed with your publishing house by ABC School, New Delhi.
- The books ordered were ten sets of the complete works of Roald Dahl and Ruskin Bond.
- I wish to bring to your notice that the books received by us are not the ones we ordered, but some scientific journals.
- There seems to have been some mistake at your end while packing or shipping our order.
- Kindly replace the shipment sent by you with the books in the original order at the earliest.
- A copy of the original order and receipt of the bill (paid in full) are attached herewith.
You may feel free to contact us if you face any issue or difficulty while composing your answer.
Answer:
To,
Oxford Publishing House, Mumbai
From,
Varun,
Sector 20
Chandigarh.
Subject : Complain regarding sending wrong book,
Sir,
On 2nd February 2019, I had placed an order on your order no. 000678 to be delivered to the sector Chandigarh, Sector 20.I regret to state that I have not yet received the book I ordered. Instead, I have received a wrong book set. For this reason, I am highly disappointed.
To close the issue, I, hereby requesting you to replace the book which was originally ordered at the earliest. Please let me know by e-mail the action you are going to take in this regard. I am looking forward to the action you are going to take. Enclosed please find the scanned copy of the transaction document.
Please contact me at the above address or email address XXXXXXXXXXgmai.com.
Sincerely,
Varun
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