write a letter to the manager of the shop complaining about the performance of the cell phone and of the discourtesy of his staff and asking him to take necessary action.
Answers
Answer:
29 june, 2020
to
Manager
(the shop which you want to complain)
dear sir/mam
I am sorry to say this, but this what happened.
the cellphone of samsung brand which I bought from your shop is a duplicate sold at the price of a real samsung phone.Please give me a refund or exchange it with a real phone.Not only that also the behaviour of one of your staff is very rude. He used a very filthy language when my child asked him to show where the water filter is for he was very thirsty. He said ''Are you blind, can't you see that the water filter is near the reception''. At that time I was shopping for the duplicate phone thinking it as the real. Then my child came and narrated me the incident happened with him.How can your staff behave like that.
Your chain of shops is very large. you should make sure that your staff don't behave rudely and you try to always give quality product.
Hope you would improve the experience in your shop and the quality of your material.
with regards
(your name)
Answer:
thnnks for the support thnks for the support
