Write a letter to the railway ministry complaining about overcrowded trains and inconvenience caused to passangers
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NEW DELHI: Travelling on Jaipur-Pune Superfast Express on June 2, Shatrunjay Singh found that the phone-charging port next to his seat was not working. A tweet to the official account of the Ministry of Railways got him a response in less than 15 minutes. Singh shared his PNR number and in an hour, the socket port was fixed.
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