write a note of real life conflict conflict resolutions
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Examples of Conflict Resolution Skills
Assertiveness by a supervisor who convenes a meeting between two employees who have engaged in a public dispute.
Interviewing and active listening skills utilized by a human resources representative to define the nature of a conflict between a supervisor and subordinate.
Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution. Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective negotiation.[1] Dimensions of resolution typically parallel the dimensions of conflict in the way the conflict is processed. Cognitive resolution is the way disputants understand and view the conflict, with beliefs, perspectives, understandings and attitudes. Emotional resolution is in the way disputants feel about a conflict, the emotional energy. Behavioral resolution is reflective of how the disputants act, their behavior.[2] Ultimately a wide range of methods and procedures for addressing conflict exist, including negotiation, mediation, mediation-arbitration,[3] diplomacy, and creative peacebuilding.[4][5]