write a paragraph on why i dislike waiting the most...
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Answer:
We only remember the beginning and end of any experience. It’s called the serial-position effect and helps explain how we remember events.
The middle tends to be forgotten. Which is why the most memorable stories and events have strong beginnings and endings.
How does this relate to the psychology of queueing?
Well, it shows why people overestimate how long they had to wait in line by about 36%. You only remember when you first got in line and when you checked out.
An example of the psychology of waiting in line might help.
If the people ahead of you in line checkout fast—and as a consequence, you get out of the store in a timely manner—you’re likely to report a positive experience. Because the entire shopping journey now feels quick and easy in hindsight.
But the contrary also holds. If the line slows to a crawl just before you check out you’re likely to judge your entire shopping experience negatively.
The customer’s entire perception of a brand or business can be made or broken by the psychology of queueing.
Hating the
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