Write a reflective essay describing a time when you failed at something, and explain what you learnt from this experience.
Answers
I was managing a project for one of our biggest clients in my previous company, and I was so eager to please them that I told them we could finish the project within 2 weeks. I thought this was doable, but it ended up taking 3 weeks and they were not happy. Looking back, I realized I should have been more conservative in my estimate to the client. I realized that a client isn’t going to be upset if you’re clear about the timeline in advance, but they are going to be disappointed if you promise something and then don’t deliver. So I took this experience and used it to become much better at managing expectations of clients during projects I oversee. For example, on the next project with a different client, I told them it’d take 4 weeks and we finished in 3. They were very happy about this.
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