Write a reply to the above letter of complaint to Fazal Narayan explaining/confessing your shop’s failure in responding to him and in redressing his complaints in time. You are Shareef Moos, Assistant Sales Manager, Selectronics City, Gurgaon – 12.
Answers
Eureka House
Gandhi Road, NOIDA, 223344
Bill No – 2323H17/G
2nd March, 2015
The Delivery Manager
Woodcutters’ Inc, Janakpuri – 110076
Subject: Complaint regarding furniture delivery
Sir/Madam
This is with reference to the delivery of the seven pieces of furniture delivered by your company on 29 February, 2017 against the full payment of 120,000. We appreciate the timely delivery but we are sorry to inform you that we will not be maintaining any transactions with your showroom. The delivered furniture is in a very sorry condition. The cushion padding of the sofa is deeply torn for a stretch of three feet and is irreparable. The polishing of the chairs suffered terrible damage.
We have returned the complete delivery by the same truck after assessing the repairable damage. Kindly repay the amount received by you at the earliest.
Yours sincerely
Mohan Bhagat
This is not the same address and name but nice letter
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