Question

Write a reply to the letter of complaint about the washing machine to Mr. Fazal Ahmed explaining / confessing your shop’s failure in responding to him and in redressing his complaints on time. You are Samuel / Shiny, Asst. Manager, Mercy Electronics,

Chennai.

Answer 1

Explanation:

step 1- from address

step 2-to address

step 3-salutation

step 4- body of the letter

step 6- thank you

step 7- your signature