Write a script on a phone conversation between a person from the Call Centre and
customer talking about the product that is to be delivered at the customer’s residence
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Call Centre- "Hello, this is Call Centre how may I help you?"
Customer- "Hi, I was calling to ask when my package would be delivered.'
Call Centre- "Ok, what is your name, what product did you order and when did you order it?"
Customer- "My name is (insert name), and I ordered (insert product like a toy for a kid), and I ordered it last week."
Call Centre- "Ok ma'am is see your package it will be at your residence tomorrow afternoon. I'm sorry for the delay our delivery trucks have been having some difficulty lately."
Customer- "Alright, thank you."
Call Centre- "You're welcome, have a good day ma'am."
Customer- "You too."
Explanation:
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