write a short dialogue between a shopkeeper and customer about the replacement of damaged mobile
Answers
Answer:
Customer: Sir, I had bought this phone from your shop 3 months ago, and today I slipped it and it fell into the water by accident. Is there any replacement policy for this??
Shopkeeper: Yes sir, our store provides 4 months free replacement policy for accidential damage. But to avail that, you'll require to show the phone's warranty certificate, the bill and the phone itself to check for damages
Customer: Yes, yes, I have them. Here.
Shopkeeper: How much time was it in the water? Did you immediately pull it out when it fell? And it fell in a bucketful of water right?
Customer: Yes, I was calling someone while filling some water in a bucket. The phone slipped and it fell in the bucket, and pulled it out immediately.
Shopkeeper: The board has short-circuited and is damaged. It can't be repaired anymore. You backed up your data right?
Customer: No need to recover data, sir. It automatically backed up all data during the night.
Shopkeeper: Alright, here's your phone, and here's your bill.
Customer: Thank you, sir.
Shopkeeper: You're always welcome to our store, sir.
I hope this helps.