Question

write a short note on knowledge process outsourcing (KPO) ​

Answer 1

A form of outsourcing where knowledge and informationrelated work is carried out by a different company or subsidiarywithin the same organization to save costs or resources. In contrast to manufacturing outsourcing, this usually involves high-value work carried out by highly skilled staff, for example research, development, analysisand consultancy. KPO firms may also make business decisions on behalf of the source company, though these will typically be low-level and easily undone by the source company.

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Answer 2

Knowledge Process Outsourcing - kpo

Knowledge process outsourcing (KPO) is the outsourcing of core, information-related business activities, meaning that knowledge and information-related work is carried out by workers in a different company or by a subsidiary of the same organization. This subsidiary may be in the same country or in an offshore location to save costs or other resources. 

BREAKING DOWN Knowledge Process Outsourcing - KPO

Knowledge process outsourcing (KPO) is the allocation of relatively high-level tasks, to an outside organization or a different group in a different geographic location. Examples of KPO include long-term jobs for intellectual, analytical and knowledgeable people within industries such as research and development, financial consultancy and services, business and technical analysis, and many others.

Reasons for Knowledge Process Outsourcing

Companies resort to KPO when they are looking for specialized knowledge and expertise, when they have a shortage of skilled professionals, and when they have the opportunity to reduce costs by hiring skilled workers earning lower wages in another location. In other words, companies do it when they feel they can improve their value chain. 


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