Write an assignment on 'Polite Approach: Ways and Techniques
Answers
Explanation:
Politeness is the practical application of good manners or etiquette so as not to offend others. It is a culturally defined phenomenon, and therefore what is considered polite in one culture can sometimes be quite rude or simply eccentric in another cultural context.While the goal of politeness is to refrain from behaving in an offensive way so as not to offend others and make all people feel relaxed and comfortable with one another, these culturally defined standards at times may be manipulated.
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Answer:
Being polite means being aware of and respecting the feelings of other people. We may not always notice politeness but we usually notice rudeness or inconsiderate behaviour.
Here are a few ways for polite approach:
1.Say hello to people – greet people appropriately, gain eye contact and smile naturally, shake hands or hug where appropriate but say hello, especially to colleagues and other people you see every day. Be approachable. Do not blank people just because you’re having a bad day.
2.Take time to make some small talk - perhaps mention the weather or ask about the other person’s family or talk about something that is in the news. Make an effort to engage in light conversation, show some interest, but don’t overdo it. Remain friendly and positive and pick up on the verbal and non-verbal signals from the other person.
3.Try to remember things about the other person and comment appropriately – use their spouse’s name, their birthday, any significant events that have occurred (or are about to occur) in their life. Always be mindful of others’ problems and difficult life events.
4.Always use ‘please’ and ‘thank you’. Make sure you thank people for their input or contribution and always include ‘please’ when asking for something. If somebody offers you something use 'Yes please' or 'No thank you'.
5. Praise and/or congratulate others on their achievements. Praise needs to be seen as genuine – this can be difficult if you feel jealous or angry.