Write an email about a defective order
Answers
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From
Mala R,
22, K.R Nagar,
Chennai-07,
TN, India.
To
The senior manager,
LG (P) Ltd,
Home appliances unit,
Chennai, TN,
India.
Dear sir,
Sub: Defective product complaint
I bought an LG washing machine of capacity 6.5 kg with top load from an authorized dealer, Sathya agencies, Chennai, in February 2014. After about 06 months, it stopped working. When I inform this to the dealer, he got it checked and told me that motor unit is completely burnt out beyond repair. Since the machine has a guarantee of 05 years, I asked him to replace it. But no action has been taken after several remainders from me. Hence I bring this situation to your attention as you have good reputation in Indian markets. I believe I would get a quick response from you and get it replaced through the local dealer. I have enclosed the copies of cash memo and guarantee card. Thank you in advance.
Date: 02-12-2014
Place: Chennai
Your faithfully
[Signature]
Mala R
Answer:
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Explanation:
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