write an email to online shopping site to enquiry about the return of damaged item
Answers
I would like to return the watch to you, to see if it can be repaired. If you cannot repair it, I would like you to refund the cost of the watch and my return postage costs. Please respond to my email within seven working days. If I do not hear from you, I will have no other option but to take my complaint further.
E-mail writing
Explanation:
From: [email protected]
Subject: Enquiry regarding the return of damaged item.
Date: 9th March 2020
Sir,
I have requested a return for the order no. 3456 dated 2nd March 2021 as the product received was damaged. The payment was made online with transaction Id 67892304 and the return was requested on 5th of March. Although I have not received any confirmation for the return or any detail regarding it. I request you to kindly initiate it and get it cleared as soon as possible.
Thanks & Regards,
Rohan.
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